Download DKMA Advisory Service & Training Brochures
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3 Day Airport Service Quality Assessment product overviewGet an expert review of service quality at your airport and a list of quick fixes to address key service deliver issues. Read the full project brief on the Airport Assessments to see how it will help you understand what is causing dissatisfaction and get a list of projects to implement to start improving service quality now. |
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Detailed Service Quality Audits product overviewGet to the root cause of passenger dissatisfaction and expert help addressing key service issues. Read the full project brief on the Service Quality Audits to see how it will help you understand what is causing dissatisfaction at your airport and get a practicatl solution to fix it. |
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DKMA Service Quality Advisory service overviewGet help improving your airport from experts in service quality. Download the service overview to learn how DKMA Service Quality Advisory will help you implement best practices and transform the way you do business so you can improve your airport faster. |
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DKMA Customer Service Training service overviewThe DKMA Customer Serivce Training provides service quality management training for airports. Equip your team with the knowledge they need to design, analyse and use passenger research findings to implement measures that will improve quality. Download the service overview to learn more. |
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Traffic Forecasting service overviewWorld-class forecasting data at a local, regional and global level. Read the full project brief on DKMA traffic forecasting to see how it will help you build a better business case. |
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Financial Advisory service overviewExpert help and support for all your airport investment projects. Read the full project brief on DKMA financial advisory to see how it will help you make the right choices when investing in airport infrastructure. |